The facilitation dashboard provides an overview of the learner and educator comments in a given run of your course.

Find the dashboard in Course Creator

To access the dashboard, you will need organisation admin, author or facilitator permission in Course Creator. Anyone with these permissions can select the facilitation tab in the top right of a course run and the facilitation dashboard within it.

You can also add /facilitation to your course's URL.

Using the dashboard

The dashboard displays data for the course week. Change the week you wish to view in the top right (A) by using the arrows. These are course weeks, not calendar weeks.

The graph shows the number of comments on each step on a week of your course. Hover over a data point (B) to see the exact number of comments on a step. Click on any of the step numbers (C) to be taken to that step on the course.

Date filter

Use the date selector at the top of the page to view data on the graph from a specific period. The comments list and top influencers below the graph will also update by date range (see below). Use this for on demand courses, to review recent comments. 

Use the graph to spot peaks and troughs of activity across a course week. Does this match your expectations? If a discussion step doesn’t have many comments on it, you might wish to investigate why. Consider ways to stimulate more conversation. 

If a video step has a significant number of comments on it, but doesn't include a discussion prompt, investigate what people are talking about in case there is a problem.

Quizzes, tests, exercise steps and peer review assessments will always appear on the graph with 0 comments.

Comments

The comment feed shows all comments posted during the week, with replies threaded underneath. You can pin, reply, and like these comments via the dashboard page. Filter the comments by step using the drop down on the right.

If someone in your course team has responded to a comment this is also voisible. 

Select the link to the step, if you would like to review the comment in its original context.

Top influencers

Influence is difficult to measure. For now, a list of top influencers within a week of a course is provided based on the average number of likes per comment.  

Use this to see which learners are posting comments that are valued by the community, or to view the influence of your own course team. 

Weekly sentiment

On the end-of-week step, learners are asked to rate their experience of the course in a low-effort, engaging way. 

The weekly sentiment survey results are available on the facilitation dashboard or stats dashboard to download as CSV files.

Terminology on this page that you aren’t familiar with? Check out our glossary. 

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