Learner surveys

This article refers to surveys that appear in a learner's settings on FutureLearn, or as part of the flow of taking a course. To learn more about the reviews and ratings that appear on the Course Description Page, please see Ratings, reviews and learner surveys

What are learner surveys? 

FutureLearn sends four types of survey to learners to gather insights into learner demographics, motivations, satisfaction, and course impact. These surveys are sent before, during and after the course, asking a smaller set of questions each time. 

The four surveys are: 

1. more about you -  sent when a learner registers with FutureLearn
2. weekly sentiment - sent while learning on the course (also reaches learners who do not complete the course)
3. post-course survey sent when a learner finishes a course.  

Learners are also asked survey questions that are integrated into the learning experience on futurelearn.com. 

Surveys are not available on invite-only (private) courses, or runs that are part of degree programs.

Download our survey questions PDF to read the exact questions included in each survey.  

If you wish to conduct your own research during a course please read: create and send a research survey to learners. 

Access survey data

Stats dashboard 

Survey results are automatically available through the stats dashboard

Post-course survey responses

Available on the stats dashboard under the ‘End of course survey results’ tab provides a visual. The full data set is available as the Post Course Survey Data and Free Text .csv files (see screenshot above).

Weekly sentiment survey results 

Available on the Facilitation Dashboard is the distribution of learners’ satisfaction with the given week. Free text answers are downloadable from the stats dashboard.

Terminology on this page that you aren’t familiar with? Check out our glossary. 

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