Although the majority of content is available to view openly, logging in to the Partners site brings a number of benefits.
How to login
Users can login to the Partners site by selecting 'Sign in' from the top right corner of any page.
If you have contacted firstname.lastname@example.org previously you will automatically have been set up a Zendesk account with the email address you used to contact us.
To log in you will need to generate a password by selecting Get a password shown in the image below.
If you haven't contacted our partner support team previously select 'Sign up'.
You will receive a welcome email and be asked to verify your email address.
If you have any difficulties logging in please contact email@example.com.
Once logged in, you can comment on any article on the site leaving any questions, comments or concerns.
Viewing submitted tickets
If you have submitted any tickets to our partner support team (firstname.lastname@example.org) then you can view the current status of your requests or tickets by selecting 'My activities' under your profile.
Users can also add further information to the request and CC any other relevant individuals.
Following articles or sections
Logged in users can also follow sections or articles and receive email notifications when new articles are added or updated.
To follow an article simply navigate to the article and click Follow.
For sections, you can then choose notifications for only new articles/posts or for all new articles/posts and all comments.
This is useful for example if you wish to be notified of new product updates when they are published.
The majority of content on the Partners site is open to anyone with the link. However there may be some instances where FutureLearn chooses to restrict access to and visibility of certain content for example around commercially sensitive information.
In those instances users will be required to login with an email address from their partner institution or organisation i.e. @futurelearn.com to see the content.
If your email domain does not belong to a specific institution or organisation but you feel you require access to some of this content please contact email@example.com.